Because We Care

At All Elements Herbals, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at jo.williams@allelementsherbals.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and the return form provided, then mail your return to the following address:
All Elements Herbals in care of Josete Williams Attn: Returns
RMA #
15027 Sugar PlaceDr
Sugar Land, TX 77498 United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.